The articles included in this section have been created by Shirlaws or with the support of a Shirlaws coach, as part of our commitment to supporting improved business strategy, management training, and and the development of leadership skills throughout Australia and New Zealand.
You may also be interested in our Podcasts and Videos page, or receiving updated information through our Newsletter, LinkedIn and Twitter networks.
Energise Clients, Win Business
Even in a healthy business environment, we must at least meet our clients' expectations to survive. In all but the most bull markets, to truly thrive we need to do a little more - a little extra.
Listen to our Customers
When was the last time someone called you and said “I’m simply calling to thank you for your business”? Would you like that as a customer? More importantly, would your customers or clients like that from you?
Are Companies in Australia Making the Most of Diversity?
Diversity can bring many benefits, if well managed. Business Coach Pat Skalsky and Sydney Business School’s Dr Grace McCarthy asked 'How well are Australian companies managing diversity?'
Download this one page article here [pdf 80 kb]
Team Coaching
Sports coaches know that it is the whole team that will deliver success or failure, yet business coaches are often only asked to focus on individual performance. Shirlaws Partner Vanessa Fudge asks why that should be the case.
Download this one page article here [pdf 287 kb]
The Recovery Equation (September 2009)
When the economy turns around, revenues normally jump. There are two types of business at this point, those ready to grow and those who are not.
Download this one page article here [pdf 122 kb]
The 'W' Shaped Recovery (September 2009)
The single biggest thing each CEO or entrepreneur should be interested in in 2010 is the shape of the economic recovery.
Download this one page article here [pdf 832 kb]
The First Wave, The Big Bounce (August 2009)
Markets and economies bounce out of recessions. There are three key economic messages about how businesses behave during this period.
Download this one page article here [pdf 229 kb]
The Difference Between a Mild Recession, and a Deep Recession (August 2009)
Australia is still very much connected to the global economy. Lessons about the UK and US-led recession need to be understood by CEOs and business owners here in Australia.
Download this one page article here [pdf 319 kb]
Shirlaws Australia is happy to support other businesses seeking material for use in their own marketing. Please contact Shirlaws to discuss the possible use of the copyright articles, or to speak with a coach about creating original material to suit your needs.
