"The master class gave me a powerful armoury of business tools that I look forward to experimenting with."

- Neil Thexton, Robson Environmental

Target Audience:

Top business leaders - business owners, CEO and MDs - who want quick and easy tools to help them identifying key levers for business performance, enabling improvement of productivity of staff and the business and improve their communication.

Workshop Objectives:

• Improve confidence and understanding of the role of CEO/ MD.
• Assess the current resource mix in your business and identify changes to improve the productivity of the business.
• Understand where your business is in its life cycle, able to anticipate issues in the business and review your strategic choices.
• Able to better manage client expectations across the business to improve client relationships, retention and referrals.
• Identify their own communication styles (utilising Shirlaws Think Feel Know framework), understand its strengths and short-comings and develop strategies to improve their communication effectiveness.

Timing

One or Two Day Master Classes available.